Dhatas RemotePrivacy Policy
This policy explains what Dhatas Remote collects and why. We collect only what is needed to run the service.
What we collect
Account details: your name, email address and a securely hashed password, if you create an account.
Device details: each installation's 9-digit ID, the computer name and when it was last online.
Session records: which IDs connected to which, when the session started and ended. We use these for limits, support and preventing misuse.
Payments: the plan, amount and UPI transaction reference (UTR) you submit. We do not receive your bank or UPI PIN details.
What we don't collect
Screen images, keystrokes and mouse movements are encrypted and travel directly between the two computers. When a direct connection isn't possible they pass through our relay server in encrypted form. We do not record or store session content.
How we use it
To run the service, apply your plan, verify payments, respond to support requests and protect users from misuse. We don't sell your data or use it for advertising.
Retention and your choices
We keep account and payment records while your account is active and as long as tax law requires afterwards. You can ask us to correct your details or delete your account at any time.
Security
Passwords are stored as salted hashes, every device has its own secret key, and all connections are encrypted.